Past opportunity

KONE API Partner Ecosystem


We are constantly looking to add value to our customers by bringing in external solutions into our partner ecosystem. Connect your smart building solution to our API to improve the urban flow of 1B+ people every day.

Theme Description

Buildings are becoming more intelligent faster than ever. In our daily life, we most often see new services and solutions improving people flow between and inside buildings. These can be robots taking care of in-house logistics or serving as receptionists, and mobile apps guiding our way in complex building environments.

We firmly believe that there are dozens of innovative solutions out there. So, we want to see what you have built and hear about it. We are interested in unlocking new potential experiences, mechanisms, and services in the areas of people flow, security and safety. To get you inspired, Amazon Alexa can already remotely call elevators and Robotize’s autonomous Jeeves service robots work together with elevators too.

Together, we want to make your company’s solution an integral part of KONE People Flow, experienced by more than 1B people around the world every day.

Opportunity Overview

We want to take the People Flow experience to the next level by efficiently integrating external solutions with KONE’s APIs. The API enables you to build new services for tenants and property management around the world and become a part of a broad installed base of over a million units.

There are no limits here – if you have a novel solution that makes our customers business more valuable and consumers’ lives easier and it can be scaled to a global installed base of elevators and escalators, by working together we can be a significant player in smart building ecosystems.

KONE Elevator Call API

KONE Elevator Call API is an IoT solution that allows building owners and operators to innovate, create and leverage smart building applications, including remote elevator call.

Elevator call API enables seamless, more secure and efficient people movement through the integration with building access management. It provides advanced flow experience through integration with the latest technological innovations such as digital locks or visitor management system and KONE equipment.

KONE Service Robot API

With KONE API service, the robot can travel autonomously between floors with elevator. The API allows the owners to track the robot's movement, facilitate immediate corrections to any incidents. Service robot enables use cases where robots deliver guest's luggage from the lobby to their hotel's rooms or cleaning robots or security robots are permitted to travel within the restricted areas of the building.


KONE’s digital platform connects people – customers, users and employees – to equipment and data, in a safe and secure manner. As our equipment is connected to the cloud, partner solutions through application programming interfaces (APIs), they are easy to update and upgrade.

KONE is in the process of growing a partner ecosystem to achieve a wider set of capabilities and to enable faster innovation together with our customers and users. Through the partner ecosystem, KONE together with the partners will complete the best people flow experience. Partnering with KONE gives partners access to a wide base of customers and building end-users in several segments. Depending on our agreement with the partner, they can benefit from KONE’s sales and operational resources in target markets.

Focus Areas

Examples of solutions we’re interested in

Visitor Management Solutions

Plugging-in your visitor management solution to our Elevator Call API creates new possibilities e.g. in personalizing visitors’ journeys  and learning more about the use of the building, enabling the further improvement of smart services and solutions.

Smart Locks

We believe that by utilizing our Cloud API, your smart lock and access control solutions can be further improved. Together we can introduce new value-adding services for example in security, connectivity and convenience for end-users, and building managers and owners.

Autonomous Service Robots

Robotize operates autonomous service robots that utilize KONE’s Elevator Call API inside buildings. It delivers items securely, safely, and reliably, increasing the staff productivity and delighting everyone he meets.

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