We constantly seek to add value to our customers by bringing external solutions into our partner ecosystem. Connect your innovative building solution to our API to improve the urban flow of 1B+ people daily.

Opportunity Overview

Buildings are becoming more intelligent faster than ever. We often see new services and solutions improving people’s flow between and inside buildings daily. These can be robots handling in-house logistics or serving as receptionists and mobile apps guiding our way in complex building environments.

We firmly believe that there are dozens of innovative solutions out there. So, we want to see what you have built and hear about it. We are interested in unlocking new potential experiences, mechanisms, and services in people flow, security, and safety. To inspire you, Amazon Alexa can remotely call elevators, and Robotize’s autonomous Jeeves service robots work with elevators.

We want to make your company’s solution an integral part of KONE People Flow, experienced by more than 1B people worldwide daily.

Your Opportunity with KONE

We want to take the People Flow experience to the next level by efficiently integrating external solutions with KONE’s APIs. The API enables you to build new services for tenants and property management worldwide and become a part of a broad installed base of over a million units.

There are no limits here – if you have a novel solution that makes our customers’ businesses more valuable and consumers’ lives easier, It can be scaled to a globally installed base of elevators and escalators. We can be a significant player in innovative building ecosystems by working together.

Examples we're looking for

KONE Elevator Call API

KONE Elevator Call API is an IoT solution that allows building owners and operators to innovate, create, and leverage intelligent building applications, including remote elevator calls.

Elevator call API enables seamless, more secure, and efficient people movement through integration with building access management. It provides an advanced flow experience by integrating the latest technological innovations, such as digital locks or visitor management systems and KONE equipment.

KONE Service Robot API

With the KONE API service, the robot can travel autonomously between floors with an elevator. The API allows the owners to track the robot’s movement and facilitate immediate corrections to incidents. Service robot enables use cases where robots deliver guest’s luggage from the lobby to their hotel’s rooms, or cleaning robots or security robots are permitted to travel within the restricted areas of the building.


KONE’s digital platform connects people – customers, users, and employees – to equipment and data safely and securely. As our equipment is connected to the cloud, partner solutions through application programming interfaces (APIs) are easy to update and upgrade.

KONE is growing a partner ecosystem to achieve a more comprehensive set of capabilities and enable faster innovation with our customers and users. Through the partner ecosystem, KONE and the partners will complete the best people flow experience. Partnering with KONE gives partners access to a broad base of customers and building end-users in several segments. Depending on our agreement with the partner, they can benefit from KONE’s sales and operational resources in target markets.

Visitor Management Solutions

Plugging in your visitor management solution to our Elevator Call API creates new possibilities, e.g., personalizing visitors’ journeys and learning more about the use of the building, enabling the further improvement of intelligent services and solutions.

Smart Locks

By utilizing our Cloud API, we believe your smart lock and access control solutions can be further improved. We can introduce new value-adding services, such as security, connectivity, and convenience for end-users, building managers, and owners.

Autonomous Service Robots

Robotize operates autonomous service robots inside buildings that utilize KONE’s Elevator Call API. It delivers items securely, safely, and reliably, increasing staff productivity and delighting everyone he meets.

The KONE mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, KONE makes people's journeys safe, convenient, and reliable in taller, smarter buildings.
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