Scania is looking for an automated robotic solution to optimize heavy vehicle service workshop logistics and free up technicians’ time for core repair work. The solution should autonomously and safely transport pallets and parts within a dynamic and demanding workshop environment. The goal is to increase technician productivity, accelerate repair cycles, and eventually service more vehicles in less time.
Opportunity overview
Scania operates a global service network of 1,800+ workshops, ensuring heavy vehicles remain reliable, safe, and efficient throughout their operational life. Skilled technicians deliver advanced diagnostics, preventive maintenance, and precise repair work.
Today, technicians spend a considerable time per day away from their workstations, walking to the warehouse to manually retrieve assigned parts that are required for each service job. These trips, often 10–20 minutes long, interrupt workflows, reduce productive repair time, and can slow overall service operations.
We are seeking a solution to automate the movement of parts from warehouse to workstation. Parts for each repair are identified in advance through digital job sheets, which include a delivery schedule. Alternatively, parts can be requested on-demand by technicians via tablets. A robot retrieves pre-picked parts from a designated stand in the warehouse and delivers them directly to one of the several workstations. This ensures technicians stay focused on repairs while a robot handles logistics, returning to a charging dock when idle.
The ideal solution is an AMR or AGV capable of safe, real-time navigation in narrow and unpredictable workshop environments with rough surfaces and slight edges. It should autonomously lift and transport EUR pallets or similar baskets, provide real-time status updates, require minimal technician involvement, and allow easy maintenance. Additional advantages include autonomous charging and readiness for future outdoor operations.
Your opportunity with Scania
A selected solution partner will receive financial and technical support to pilot and validate the solution in a real Scania workshop. The pilot offers close collaboration with Scania experts and decision-makers, providing deep insight into workshop operations while evaluating the feasibility for larger-scale deployment in other Scania service workshops.
We are open to various collaboration models, such as hardware purchase, leasing, or SaaS. For a chosen partner, this is an opportunity to prove technology with a global leader in sustainable transport, establish a trusted partnership, and create lasting industry impact.
Examples we're looking for
Robust Navigation & Operation
The robot must autonomously and safely navigate dynamic workshop environments, avoiding obstacles such as technicians, vehicles, and tools. It should operate in corridors as narrow as 1000–1500 mm, turn within limited spaces, and respect no-go zones such as pits or fenced areas. The robot needs to withstand rough workshop conditions including oil, water, and dust, and for future use, handle 30 mm edges with at least 50 mm ground clearance. The robot should also operate reliably in shifts, with a daily workload of up to ~4 hours supported through intermediate charging.
Load Handling Capability
The system must pick up, transport, and unload standard EUR pallets or baskets (1200×800 mm and 600×800 mm) weighing up to 100 kg. Pallets will be pre-prepared on stands by warehouse staff, with a minimum lifting distance capability of ~50 mm. The robot must transport one pallet at a time and unload at designated drop-off zones. Alternative solutions for performing the pickup action are also acceptable.
Order Triggering & Integration
The solution should be capable of integrating with existing digital dealer systems and technician tablets, though this is not a requirement yet for the pilot phase. Transportation orders should be triggerable via app or API, and the robot should provide real-time status updates (e.g., ready for transport, in transit, delivered) through an API.

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