Integrated Asset Inspection Workflows with KION Group

KION is shaping world trade – globally, regionally, locally – and ensures that its customers’ supply chains reach their full potential: efficient, smart, sustainable, and reliable with real-time traceability and high delivery speed. Damage identification means a consistent, evidence-based assessment of the physical condition of our trucks and other assets, from minor cosmetic issues to safety‑relevant defects, and is a cornerstone for asset availability, customer communication, and commercial fairness across our business lines (e.g., long-term rental, leasing, used trucks, new truck sales).

Today, the process is still heavily dependent on who performs the inspection, where it happens, and which tools they use which is creating variability, rework, and avoidable follow-up issues when assets move quickly in and out of our network.

A key bottleneck is system fragmentation. Our current setup relies on separate tools that can read data from ERP but cannot reliably write back. This is forcing duplication of work (inspection documentation in one place, quotations/updates in another) and creating gaps in operational visibility. At the same time, we capture large volumes of photos that need to be stored, traceable, and reusable downstream (for example for marketplace listings), which adds friction when images and condition data cannot be easily accessed across processes.

Beyond documentation, we also see a need for monitoring and analytics: the solution should not only capture condition data, but also make it easy for KION to monitor, analyze, and act on this information (e.g., via dashboards or internal views) to support continuous improvement and operational decisions.

We are therefore looking for a solution that can be piloted in real operations: mobile, fast, and simple enough to use when there are many assets moving daily – and flexible enough to be used not only by our own employees, but also by external parties such as technicians, logistics providers, and subcontractors. Given current IT capacity and budget constraints, we expect the pilot to prove value even if some integration steps remain manual initially. At the same time, there must be a credible, architecturally sound path to deeper integration and scaling, including secure SAP write-back and adherence to KION’s data security and data integrity standards.

Collaborating with us gives you the opportunity to validate and refine your solution in a demanding, real-world inspection environment where speed, usability, and evidence quality directly impact operations and customer outcomes. A successful pilot can open a pathway to broader rollout across multiple business lines and geographies, and position you as a long-term partner in modernizing our asset condition, damage documentation, and related workflows (including future ERP/process integration as scaling becomes feasible).