Epiroc, a global leader in mining and infrastructure solutions, is committed to leveraging technology for enhanced operational efficiency and data-driven decision-making. As part of their continuous innovation, Epiroc is exploring the potential of using AI to optimize the management of product-related service master data. The goal is to set a baseline for this data by compiling and analyzing information that is currently dispersed across various sources within the organization.
Opportunity overview
The current challenge faced by Epiroc is the fragmentation of service and parts data, which exists in isolated “data islands” across multiple systems and formats. This decentralized structure hampers the ability to make informed decisions based on comprehensive insights. Epiroc aims to address this issue by investigating the use of an AI assistant to collect, compile, and harmonize data from diverse sources such as maintenance reports, SAP systems, manuals, and other enterprise applications. This unified approach would establish a reliable baseline for product service master data, enabling more efficient decision-making and enhancing the accuracy of service-related activities.
By consolidating data from various sources, the AI-driven solution would reduce dependency on specific resources or competencies, allowing for a more streamlined and scalable approach to data management. The envisioned tool could also support Epiroc’s R&D efforts, particularly in improving reliability and service efficiency.
Summary of the requested solution
Epiroc is seeking an AI-based solution that can:
- Integrate with existing systems to extract and compile relevant data;
- Provide a comprehensive baseline for product service master data by harmonizing information from various sources;
- Support decision-making processes by offering a clear, consolidated view of service data; and
- Facilitate scalability and flexibility in managing data across different entities within the organization.
The ideal solution should be able to address potential challenges related to data access, integration with on-premises systems, and the need for language and format adaptability to handle unstructured data.
Opportunity with us
Collaborating with Epiroc on this AI-driven initiative offers a unique opportunity to engage with a global leader in mining and infrastructure. By contributing to the development of a pioneering data management solution, your company can showcase its expertise in AI and data analytics, gain exposure in international markets, and play a crucial role in transforming Epiroc’s approach to service data management.
Examples we're looking for
AI-based data integration tools
Solutions capable of extracting and harmonizing data from multiple systems and formats to create a unified master dataset.
Automated data analysis and compilation systems
Tools that use AI to automate the collection, sorting, and analysis of service data, providing a reliable baseline for decision-making.
Scalable data management platforms
Technologies that offer scalability and flexibility, ensuring efficient handling of large data volumes across different organizational entities.
Epiroc
Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation, and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support, as well as solutions for automation, digitalization, and electrification.
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